Terms of service

1. About Us

Business Name: Luméa Wellness & Aesthetics
Registered Address: 26, G.M Azzopardi, Iklin, Malta
Email: lumeabyroberta@hotmail.com
Phone: +356 7939 4539 / +356 9986 1379
VAT Number: MT28567420
Website: www.lumeabyroberta.com

2. Eligibility

To make a purchase, you must be at least 18 years old and capable of entering into a legally binding contract.
If you are under 18, you may only use this website with the involvement of a parent or guardian.

3. Products and Availability

We strive to display accurate product descriptions, images, and prices. However, we cannot guarantee that all details are error-free.
We reserve the right to correct errors, update information, or modify or discontinue products at any time without notice.

4. Orders and Payment

By placing an order, you agree that:

All information you provide is true and accurate.
You are authorized to use your chosen payment method.
Your order constitutes an offer to purchase the selected products.

All orders are subject to acceptance and availability.
We may cancel or refuse any order in cases of suspected fraud, incorrect pricing, or stock errors.
Payments are processed securely via our approved payment partners, and your financial information is never stored on our servers.

5. Pricing

All prices are listed in Euro (€) and include VAT where applicable.
Shipping costs are calculated at checkout.
Prices are subject to change, but confirmed orders will not be affected by later adjustments.

6. Shipping and Delivery

Please refer to our Shipping Policy for details on delivery methods, times, and costs.
We aim to deliver all orders promptly, but we are not responsible for delays caused by courier services or events beyond our control.

7. Returns and Refunds

Our Return & Refund Policy explains how to return products and request refunds.
For hygiene reasons, opened or used beauty and skincare products cannot be returned unless defective or damaged upon delivery.

8. Product Use and Safety

All products are intended for external use only.
Please read all ingredient lists and directions before use.
Luméa Wellness & Aesthetics will not be held responsible for misuse or allergic reactions.
If you are unsure about a product’s suitability, please consult a professional before use.

9. Intellectual Property

All content on this website — including images, text, logos, and design — is the property of Luméa Wellness & Aesthetics and protected by copyright and intellectual property laws.
You may not copy, reproduce, or distribute any material without prior written consent.

10. User Conduct

You agree not to:

Use this website for unlawful purposes.
Disrupt, damage, or gain unauthorized access to any part of the site.

We reserve the right to restrict or terminate access if these Terms are violated.

11. Limitation of Liability

To the fullest extent permitted by law, Luméa Wellness & Aesthetics shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the website or products purchased.
This does not exclude liability for death or personal injury caused by negligence or fraud.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Malta.
Any disputes shall be subject to the exclusive jurisdiction of the Maltese courts.

14. Changes to These Terms

We may update these Terms periodically.
The latest version will always be available on this page, with the updated date shown at the top.

15. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: lumeabyroberta@hotmail.com
📞 Phone: +356 7939 4539 / +356 9986 1379
📍 Address: Luméa Wellness & Aesthetics, 26, G.M Azzopardi, Iklin, Malta